• Virgin hair is hair that has not been altered from its natural state, coloured or chemically processed.
• The "virgin hair" is collected by tying the hair before cutting it to maintain the direction of the cuticle.
• After the hair has been cut and collected it can be made into various extension types such as sewn onto a weft, clipon wefts, pre-bonded tips, made into wigs or left in bulk form (also known as no ends).

• Brazilian: Brazilian hair extensions are extremely versatile. The hair comes in all different styles such in straight, wavy, very curly/spiral curls. Real human Brazilian hair is medium to thick density. Great if you have thick hair or are wanting to add volume.
• Malaysian: This is a good alternative to European hair as it is also fine but also more silky hair, it's naturally straight and will not kink or wave. 
• Indian: Real Indian hair is thick but it isn't heavy. It feels light and airy especially after being washed.
• Russian/European: A great choice if you have fine hair, favoured by European woman as the hair type is light in density and can take colour very easily.

This varies depending on what you want to achieve. 

For example:

• 2-3 packs (200g-300g) are enough for full head extensions.
• 1 pack (100g) can be used to add volume and body to your natural hair with pre-bonded tips, weaving tracks, or our clip in hair extensions. 

All orders are processed within 1-2 business days. Shipping time is 5-10 business days.

• We make every attempt to represent our products accurately and want our customers to be happy with their purchase.
• We understand, though, that in some cases customers may request a return.
• We do not offer refunds, but customers may exchange UNUSED ITEMS IN THE ORIGINAL PACKAGING within 3 business days of receiving their order.
• That means you can only return it in the exact condition as it was received. If you try on, cut or modify the lace, apply the items, color, style, comb, wash, use or alter any part of the item, we will not honor an exchange or offer store credit.
• Please understand that these policies are necessary health precautions and we will adhere strictly to them.
• Once we validate your return, stock wigs may be exchanged for another stock wig or for a custom made wig (of equal or lesser value) & is subject to a 15% re-stocking fee.
• All approved returns will be subject to a 15% restocking fee to cover shipping charges.